Best Practice Guides

Useful information for Best Practice in the rental market

Regulation of the private rented sector – Steve Harriott, Trustee of TDS Charitable Foundation

Best practice for letting agents

The Private Rented Sector Code of Best Practice was published to promote best practice in the letting and management of private rented sector housing in England. This is a cross-industry code was written in association with 17 leading industry bodies and the Minister for Housing. 

Other codes of practice:



From 27 May 2015 letting agents in England must display all fees to landlords and agents on websites and in offices. This is introduced by the Consumer Rights Act 2015.


As of 1 October 2014 all letting and management agencies must be a member of a redress scheme. Two schemes are available:


A number of professional bodies exist to promote best practice in the private rented sector:

safeAgentThe SAFE Agent mark can be displayed by letting agents who protect tenant and landlord money through client money protection schemes.